At Jeannette Dogs , each piece is designed in Paris and made in small series , with a lot of love.
We select quality materials to create accessories that are beautiful , durable and comfortable for your four-legged friends.
Our production is reasoned, and each order means a lot to us.
This is why we invite you to carefully check all the information (sizes, models, materials) before confirming your basket .
🔁 Exchanges only – No refunds
As a small independent brand , we have chosen not to offer refunds .
However, exchanges are possible in the event of an error in size or model (subject to availability).
Return and reshipping costs remain the responsibility of the customer.
📏 Unsure about size? We're here to help!
All measurements are specified on each product sheet.
Please take the time to measure your dog before ordering — this will help you avoid unpleasant surprises and unnecessary costs.
And if you have any doubts, do not hesitate to write to us , we will be happy to advise you.
📦 Exchange conditions
For your exchange to be accepted, please respect the following criteria:
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The item must not have been worn or washed
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It must be returned in its original packaging
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The request must be made within 14 days of receiving your order
🌍 International Shipping – Special Attention
If you are returning from abroad, please choose a shipment with a tracking number and delivery against signature .
Without this, we cannot guarantee proper receipt of the package, as some international returns without signature are automatically returned to the sender.
📌 Our commitment: quality & transparency
Each Jeannette Dogs creation is carefully crafted from carefully sourced materials .
The materials used are clearly indicated on our product sheets to allow you to order with complete confidence.
📧 For any exchange request:
contact@jeannettedogs.com